hbdd's Privacy Policy

hbdd may collect the following types of information in order to provide its services:

• Identity information: Your full name, date of birth, and details from your national ID or passport (for identity verification).
• Contact information: Mobile number and email address.
• Financial information: Details of your payment method (information related to bKash, Nagad, Rocket, or bank accounts), transaction history, and deposit and withdrawal records.
• Technical information: Your IP address, device type and model, browser details, operating system, and session duration.
• Usage information: Which games you have played, how long you played, betting patterns, and preferences.
• Cookie and tracking information: Information about your browsing activity on our website (see the cookie section below).

We collect only the information that is necessary to provide our services. Collecting unnecessary or excessive information is against hbdd's policy.

hbdd collects your information through various methods:

• Information provided directly: Information you give when creating an account, filling out forms, or contacting our support team.
• Automatically collected information: When you use our platform, certain information is collected automatically through technical means (such as cookies and log files).
• Information from third parties: Information may be collected from trusted third-party services for the purpose of identity verification or fraud prevention.
• From payment processing: When you make a transaction via bKash, Nagad, Rocket, or bank transfer, the relevant transaction details are recorded in our system.

hbdd uses your information for the following purposes:

• To create, manage, and secure your account.
• To process all financial transactions, including deposits and withdrawals.
• To provide customer support — answering your questions via live chat or email.
• To verify your identity and prevent unauthorized access.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To improve our platform and enhance the user experience.
• To comply with applicable laws and regulations.
• With your consent, to inform you of relevant offers and promotional information.
• To ensure responsible gaming and provide assistance when needed.

Your information will never be sold to third parties for marketing purposes.

hbdd uses industry-standard technology and practices to protect your personal information. Our security measures include:

• SSL encryption: All data exchanged between our website and servers is encrypted using SSL (Secure Socket Layer) technology, which protects your information from unauthorized access by third parties.
• Firewall protection: Our servers are protected by advanced firewalls.
• Access controls: Only authorized staff can access your information, and all access is logged.
• Regular security reviews: Our security measures are regularly reviewed and improved.

Your information will be retained for as long as your account remains active or as needed to provide our services. Even after an account is closed, some information may be retained for a specified period due to legal obligations.

hbdd does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service providers: Trusted organizations that assist in operating our platform — such as payment processors (bKash, Nagad, Rocket, and bank partners) — receive only the information necessary to perform their specific tasks.
• Identity verification services: Necessary information may be shared with authorized organizations for account verification purposes.
• Legal obligations: Information may need to be disclosed in response to court orders, government directives, or applicable law.
• Fraud prevention: We may cooperate with relevant authorities to prevent money laundering or fraud.
• Business transfers: In the event of a merger or acquisition, user information may be transferred, but the terms of this policy will remain in effect.

All third-party partners are contractually bound to comply with our privacy standards.

The hbdd website uses cookies to improve your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for the core functionality of the website — maintaining login sessions, ensuring security, and so on. These cookies cannot be disabled.
• Functional cookies: Help remember your preferences and language settings.
• Analytics cookies: Used to understand how the website is used — analyzing time spent on pages, which features are used most, and so on.

You can control or delete cookies through your browser settings. However, this may limit some features of the website.

As a user of hbdd, you have the following rights regarding your information:

• Right to access: You can request to know what information we hold about you.
• Right to correction: You can request that any inaccurate information be corrected.
• Right to deletion: In certain circumstances, you can request that your information be deleted. However, we may be required to retain some information due to legal obligations.
• Right to restrict processing: In certain circumstances, you can request that the processing of your information be limited.
• Right to object: You can object to specific uses of your information.
• Right to data portability: You can request to receive the information you have provided in a structured format.

To exercise these rights, contact our support team. We will process your request as quickly as possible.

hbdd is a platform strictly operated for adults. Only those aged 21 or above may use our services.

We do not knowingly collect information from anyone under the age of 21. If we suspect that a minor has created an account, that account will be suspended immediately and the associated information will be deleted.

If a parent or guardian becomes aware that their child has created an account on our platform, please contact us immediately.

To keep your account secure, you also have certain responsibilities alongside hbdd:

• Keep your password strong and do not share it with anyone.
• If you notice any unusual activity on your account, inform us immediately.
• If you log in from a public or shared device, make sure to log out at the end of the session.
• Keep your contact information (mobile number, email) up to date at all times.
• Do not respond to phishing or fraudulent messages — hbdd will never ask for your password via email or message.

Our servers and data processing facilities may be located in various countries. When your information is transferred to another country, we ensure that applicable data protection standards are maintained in that country.

For international transfers, we put appropriate contractual safeguards in place and use industry-standard technology to ensure the protection of your information.

If you have given your consent to receive information about our promotions and offers, we may send you relevant information via email or message.

You can opt out of these marketing communications at any time — simply contact our support team. Even after opting out, transaction-related and account-related communications will continue.

hbdd may update this privacy policy from time to time. For significant changes, we will notify you by one of the following methods:

• By displaying a clear notice on the website.
• By sending a message to your registered email.
• Via a pop-up notification when you log in.

Continuing to use the platform after a policy change means you have automatically agreed to the revised policy. We therefore recommend that you visit this page regularly.

hbdd places the highest priority on responsible gaming. To this end, we analyze your gaming data in order to:

• Identify unusual or high-risk gaming patterns.
• Provide assistance to users when needed.
• Offer the option of self-exclusion or setting limits.

For more information about responsible gaming, visit our Responsible Gaming page.